When reporting a bug or coordinating with Muse support, you may be asked to export debug logs from your Muse. These logs contain information about Muse app health, your Muse account, your device, and clues for common support issues. These logs do not contain your Muse content like your boards, cards, or written notes.

🚨 Important!

Your debug logs contain your account information, including your email. Only share these logs with Muse support!

Instructions:

On Mac

1. Open Muse Preferences
2. Data Tab
3. Export Debug Logs button

On iPad

1. Settings link in Muse sidebar

   

2. Tap Support

   

3. Tap Export Debug Logs

   

On iPhone

1. Tap Settings Gear in top right

   

2. Tap Support